Work Type: In Office
Office Location: Kraków
Reporting to: Team Lead
Work Type: In Office
Office Location: Kraków
Reporting to: Team Lead
The Privacy Data Analyst is responsible for enforcing the policies for our clients products by analyzing requests under European Law Legislations from lawyers and private individuals by reviewing and processing privacy requests. You will also be responsible for handling users’ privacy requests for different workflows, following the client’s guidelines, which allow you to make sound decisions. You will have a thirst for knowledge, impeccable judgment and be comfortable operating in a fast paced, dynamic environment.
Review and process incoming privacy requests through online tools Evaluate validity of each request in line with our clients policies
Continually educate yourself about changes to policies and protocols with the support of our Training and Quality Departments
Work closely with our clients policy specialists to address cases and regulatory inquiries using the client's response framework
Maintain a high level of quality in each case that you review
Achieve weekly productivity deliverables as part of daily workflow
Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness
Develop skills in a number of different areas including data, tools and quality assessment
You may be required from time to time to support different workflows/products/markets depending on business need
While you will primarily support the market and workflow you have been hired for, you will also be required to support the English market. There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and or volume fluctuations
Fluency in written and spoken French and English is essential
Motivated by working in an environment that requires strong attention to detail
Excellent communication skills both verbal and written
Demonstrates ability to exercise impeccable judgment
Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material such as graphic, violent, or sexual content
Ability to work in a fast paced environment with complex requests
Ability to be flexible and adaptable to meet changing business needs
Good computer literacy with the ability to quickly learn new tools
B.A. or B.S. degree/masters or equivalent professional experience in online operations, privacy or legal support role desirable
COMPETENCIES
Understanding the Role
Solution & Results Orientated
Initiative
Collaboration & Teamwork
Attention to Detail
Organisation & Planning
Resilience & Adaptability
Organizational Commitment
BENEFITS
TP is a global digital business services company. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
Diversity, inclusion, and equality are core to our culture. We are the most globally diverse business service provider in the industry, and believe that our differences make us stronger.
TP has been present on the Polish market for over 25 years. We operate from 4 sites located in Warsaw, Katowice, Poznan and Cracow.
We are a group of 1,700 passionate people, citizens of over 55 different countries, serving in 20 different languages.
Join us today!
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.