Job Title: Junior Quality Analyst - Fluent Romanian
Reporting to: Quality Team Lead
Location: Kraków, Poland
Overall Job Purpose
This position offers you the opportunity to work alongside one of our high profile clients who specialize in internet based searching and video sharing platforms. As a Junior Quality Analyst you are responsible for the overall quality performance of the operation by encouraging simplified and streamlined issue handling. You will be accountable for the achievement of both external and internal quality metrics and will have a keen eye on efficiency, continuous improvement in customer and client satisfaction.